Sample dashboard with made-up calls. This is what you'd see after a month.
Maple Hollow Heating & Air
Receptionist line: (703) 555-0147
Calls answered
34
Last 30 days
After-hours calls
21
Would have gone to voicemail
Urgent calls
4
Flagged as emergencies
Potential job value
$8,550
19 leads x $450 average
Recent calls
- 42 min agoDana Whitfield(571) 555-0143AC blowing warm air with an elderly parent at home. Wants the earliest possible visit.UrgentAfter hoursEmergency
- 2 hours agoMarcus Lee(703) 555-0188Water heater leaking in the garage. Shut off the water himself; wants tomorrow morning.After hoursNew request
- 4 hours agoPriya Raman(571) 555-0177Wants a quote for replacing a 19-year-old system. Asked about financing.After hoursEstimate
- 22 hours agoTom Alvarez(703) 555-0121Existing customer; thermostat not holding temperature after the last visit.Existing customer
- 1 day agoSofía Marín(571) 555-0166Called in Spanish. Furnace making a rattling noise; asked about the service call fee.After hoursNew request
- 2 days agoKen Brody(703) 555-0110Smelled gas near the furnace. Told to leave the house and call the gas company.UrgentAfter hoursEmergency
Inside one call
UrgentAfter hours- Caller
- Dana Whitfield
- Callback number
- (571) 555-0143
- Service address
- 20412 Example Ct, Ashburn VA 20147
- Next step
- Call back within 30 minutes to dispatch the on-call tech.
Transcript
Ava: Thanks for calling Maple Hollow Heating and Air. This is Ava, an AI assistant, and calls may be recorded. How can I help you today? Caller: My AC is blowing warm air and my mom is staying with us. Ava: I'm sorry, that sounds uncomfortable. Is anyone feeling unwell from the heat right now? Caller: No, she's okay for now, but the house is at 84. Ava: Understood. I'll get a technician out to you. Can I start with your name and the best number to reach you?
Every call ends with a text or email to the owner containing exactly this.
See this with your own calls.
Free for 14 days. Keep your number; only unanswered calls forward.